FAQs

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Georgia food stamps applicants may be confused about certain aspects of the process, especially if they haven’t been in the program previously. Below, find the answers to common questions about Georgia food stamps.

Is SNAP the same as food stamps?

SNAP stands for “Supplemental Nutritional Assistance Program,” and it is a federal program designed to help those in need in a variety of ways. One part of that program is the distribution of food stamp credits to families that qualify for food stamp coverage, which means that food stamps are encompassed in the GA SNAP program.

What group oversees Georgia food stamps?

The Georgia Division of Family and Children Services (DFCS), which is part of the Department of Human Services (DHS), is responsible for overseeing Georgia’s food stamps program. All questions related to the program should be directed to local DFCS offices.

How do I apply for food stamps in Georgia?

Georgia food stamps applications can be printed online or picked up at any DFCS office in the state. They must then be filled out and mailed or hand-delivered to the nearest DFCS office.

What information or paperwork will I need to get food stamps?

Food stamp applicants in Georgia must be able to provide proofs of residency, citizenship or alien status and income, as well as expenses. Common, necessary paperwork includes, but is not limited to: driver’s licenses or identification cards, birth certificates, pay stubs, Social Security Numbers and utility bills.

Why is a food stamps interview required if I already mailed in an application?

Each food stamp applicant must undergo at least one interview for SNAP. The interview is a way to verify information. It may be conducted on the phone initially, but if additional paperwork is needed, then the applicant may be required to appear at a DFCS office in person.

How are Georgia food stamps benefits calculated?

There is no set amount of food stamp benefits that all families receive. The amount is calculated based on each individual family’s number of household members, income, expenses and related factors, such as whether or not any family members living at the address are disabled.

How do I check my food stamps application status?

A food stamps applicant who has been assigned a client ID number can use that number to check the status of his or her application online. It is also possible to check a food stamps application’s status via phone by calling the DFCS Customer Contact Center.

How long does it take for a food stamps application to process?

Food stamp applications can take up to 30 days to process. However, there is a special, expedited process for those who need immediate assistance and meet the requirements. Among the groups that qualify for expedited assistance are migrant workers or those who earn less than $150 per month with other assets under $100. Expedited applications can be processed in one week or less.

What If my food stamps application is denied?

In the event that a food stamps application is denied, the denial notice will include a form to mail back in order to appeal the decision. Then, the fair hearing process will begin.

What if my work or income status changes while I am on food stamps?

Any food stamps beneficiary who experiences a major change in income status or household, such as starting a new job or adding or subtracting a member from the household, must immediately report that change to the designated caseworker using the provided contact information received when joining the food stamps program.

How are monthly food stamps benefits received?

Each month, a food stamps beneficiary will receive his or her designated benefits amount automatically via electronic transfer. That amount will be automatically credited to the beneficiary’s EBT card.

What is an EBT card and how does it work?

EBT stands for “Electronic Benefits Transfer.” An EBT card looks and acts just like a credit or a debit card, except for the fact that it can only be used to purchase items that are acceptable under the terms of the SNAP food stamps program, and only at stores that accept EBT cards.

Where are EBT cards accepted?

Most grocery stores take EBT cards, as do some convenience and specialty stores. Some farmers markets and other venues also accept them. Food stamps beneficiaries can call local stores to see if they take EBT or look up locations where EBT cards are accepted online.

How can I check my EBT card balance?

Food stamps beneficiaries are given an account number and a personal identification number (PIN) when the EBT card is issued. Those numbers can be used online to check the balance on the EBT card at any time.

What if I have questions about my food stamps status at any point?

All food stamps beneficiaries are assigned an individual caseworker, who can be called whenever questions arise regarding any aspect of receiving benefits. In the event that the caseworker cannot be reached, any DFCS representative can answer questions about the program.

What if I have an issue with my caseworker?

Any beneficiary has the right to ask the County DFCS Director to change his or her caseworker if the caseworker is unresponsive, unhelpful or otherwise unacceptable. The situation will be reviewed and the caseworker may be changed. However, there may be instances where the request to change caseworkers is denied.

How do I know how long I will receive Georgia food stamp benefits?

Each food stamps applicant who is approved for benefits will receive a notice in the mail stating how much he or she will receive, and how long benefits will last.

When my food stamp benefits end can I renew them?

Each food stamps beneficiary can request that food stamps coverage be renewed. During the request for renewal, food stamps will continue to be disbursed. However, the request for renewal may be denied. In the event that it is denied, the recipient must pay back any amount spent since the initial benefits ended.